Troubleshooting: Builder Crashing in Pop Site

If the Pop Site builder is crashing, follow these steps to resolve the issue:

1. Refresh the Page

   • Click the refresh button on your browser or press Ctrl + R (Windows) / Cmd + R (Mac).

2. Check Your Internet Connection

   • A weak or unstable connection may cause the builder to crash.

   • Try switching to a different network.

3. Use a Supported Browser

   • Pop Site works best with Google Chrome, Firefox, or Safari.

   • Ensure your browser is up to date.

4. Clear Cache and Cookies

   • Open your browser settings and clear cache/cookies.

   • Restart your browser and try again.

5. Disable Browser Extensions

   • Some extensions (ad blockers, privacy tools) may interfere with the builder.

   • Disable extensions and refresh the page.

6. Try a Different Device

   • If possible, try accessing Pop Site from another device to see if the issue persists.

7. Check for Server Issues

   • Visit status.pop.site to see if there are ongoing issues affecting the builder.

8. Restart Your Device

   • A quick restart may resolve temporary performance issues.

9. Contact Support

   • If the issue continues, email support@pagic.com for further assistance.