Troubleshooting

Changes Aren’t Saving

If your edits are not saving in Pop Site, follow these steps to resolve the issue.

If your edits are not saving in Pop Site, follow these steps to resolve the issue.

Written By: Michael Rodriguez

Last Updated on June 19, 2023

Troubleshooting: Changes Aren’t Saving in Pop Site

If your edits are not saving in Pop Site, follow these steps to resolve the issue:

  1. Ensure You Click “Save”

    • After making edits to a section, click Save before exiting the editor.

  2. Check Your Internet Connection

    • A weak or unstable connection may prevent changes from saving.

    • Try refreshing the page and reconnecting to a stable network.

  3. Clear Cache and Cookies

    • Open your browser settings and clear cache/cookies.

    • Restart your browser and try saving again.

  4. Use a Supported Browser

    • Pop Site works best with Google Chrome, Firefox, or Safari.

    • Ensure your browser is updated to the latest version.

  5. Disable Browser Extensions

    • Some extensions (ad blockers, privacy tools) may interfere with saving.

    • Disable extensions and refresh the page.

  6. Check for Server Issues

    • Visit status.pop.site to check if there are ongoing issues affecting saving functionality.

  7. Restart Your Device

    • A quick restart can help resolve temporary glitches.

  8. Contact Support

    • If the issue persists, email support@pagic.com for further assistance.