Troubleshooting: Builder Not Responding or Not Working

If the Pop Site builder is not responding or not working as expected, follow these steps to resolve the issue:

1. Refresh the Page

   • Click the refresh button on your browser or press Ctrl + R (Windows) / Cmd + R (Mac).

2. Check Your Internet Connection

   • Ensure you have a stable internet connection.

   • Try opening another website to confirm connectivity.

3. Clear Cache and Cookies

   • Open your browser settings and clear cache/cookies.

   • Restart your browser and try accessing the builder again.

4. Try a Different Browser

   • Use Google Chrome, Firefox, or Safari for the best experience.

   • Ensure your browser is updated to the latest version.

5. Disable Browser Extensions

   • Some extensions may interfere with the builder.

   • Try disabling ad blockers or privacy-focused extensions and refresh the page.

6. Check for Server Issues

   • Visit status.pop.site to check if there are ongoing server issues.

7. Restart Your Device

   • Restarting your computer or mobile device may resolve temporary issues.

8. Contact Support

   • If none of the above steps work, contact support at support@pagic.com for further assistance.